Where do I go when I land at the airport?
Our team will be waiting for you at the departure area of ​​the airport with a sign, which contains your name as well as your destination.
What do I do if my flight is delayed?
At the time of making your reservation, you must provide your flight number with which our team will follow up to know the status of your flight at all times.
What happens if my flight is cancelled?
As everything can happen, our team will contact you and offer you the option to change the transfer, otherwise you will only be charged 5% of the total value of the reservation for return costs.
Where to wait if I book from my hotel/address?
You can wait in the lobby if you are at the hotel or from the reception of the place where the reservation was made.
How long before should I leave my accommodation before returning to the Airport for my return?
Depending on where you are from, you can schedule a specific time, it should be noted that people must be at. At least 3 hours before at the airport before the departure of the flight in question.
Are my data insured when paying with a credit/debit card?
Our company makes exclusive use of the data for the collection of the requested service and whose data will be solely and exclusively for that purpose.
Can I cancel or change my reservation?
To cancel the reservation, it must be done before 24 hours before the transfer and it will have a charge of 5% of the value of the service. To change the reservation, it must be done within 24 hours of performing the service.